company profile

Fox IT is a privately owned international group focused on service management consultancy and training. The company serves clients in the private and public sectors worldwide through its main office in London, US offices in Philadelphia and Seattle, and delivery partners in Japan, South Africa, the Middle East, Europe and Latin America.

Fox IT’s services are centered on ITIL, MOF, and ISO20000. Through these frameworks and standards, Fox IT helps enterprise IT organizations address issues of value for money, control, business risk, client satisfaction, and capability.

thought leadership

Fox IT has been involved with the practical implementation of service management techniques since 1981. Many members of Fox IT’s team of more than 50 service management consultants have been instrumental in the development of ITIL since its inception. This involvement includes contributions to the original materials, the 2001 refresh, the "Planning to Implement Service Management" publication, and lead authorship of the recently published ITIL v3 "Service Design" book. Fox IT also played a major role in the development of Microsoft Operations Framework (MOF) and is also at the forefront of authorship and the accreditation scheme for ISO20000.

practical experience

Fox IT has delivered hundreds of service management consultancy projects covering service management strategy, assessment, implementation and continuous improvement. The firm has developed a wide-ranging collection of consultancy resources including FoxPrism, a complete and customizable web-based ITIL process model.

Recognized as the premiere supplier of Service Management training, Fox IT has trained over 30,000 students in 35 countries in 7 languages. The firm maintains a considerable catalog of ITIL courses accredited by the ISEB and EXIN.

strategic alliances

Fox IT is an active Microsoft partner, providing IT service management training and consultancy services to Microsoft customers around the world. Fox IT has enjoyed a successful partnership with HP to distribute and implement their OpenView systems management suite and received their Channel Excellence award in 2003 and 2005 in recognition of exceptional customer satisfaction.

With over 20 years experience, unparalleled expertise, and an outstanding track record, Fox IT is ideally positioned to ensure today's organizations meet the business challenges of a changing and competitive global environment.

Fox IT global: UK Canada Brazil Mexico

February 5, 2012 | terms of use | ©2012 Fox IT, LLC. All rights reserved.

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