podcasts

software as a service

Steve Ingall

Brian Broadhurst talks to Steve Ingall, Managing Director of Fox IT, on the impact that Software as a Service (SaaS) is having on the delivery of IT services.

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the ISO / IEC 20000 standard

Lynda Cooper

Kevin Shaw talks to Lynda Cooper, Fox IT's International Director of Consulting, co-author of the ISO20000 standard, and UK representative on ISO for IT Service Management, about the ISO20000 standard.

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ITIL 3 refresh

Vernon Lloyd

Brian Broadhurst talks to Vernon Lloyd, International Client Director with Fox IT, well known authority on IT Service Management and one of the authors of the new ITIL books, about the ITIL refresh.

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what is governance?

Brian Broadhurst

Kevin Shaw talks to Brian Broadhurst, Fox IT's IT Governance business stream leader, on the subject of 'What is IT Governance ?'.

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