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about Microsoft® Operations Framework (MOF) introductory resources This Microsoft white paper highlights the MOF design goals and provides an overview of the models used to manage IT operations management systems, emphasizing a process model, team model, and a risk management model. This provides a foundation for understanding the in-depth information provided by the remaining MOF white papers. MOF models This Microsoft white paper describes the MOF Process Model and how it fits in with the management of IT operations using best practices, principles and models for achieving mission-critical production system reliability, availability, supportability, and manageability. This Microsoft white paper describes the MOF Team Model, and provides a reference of best practices based on the MOF approach combined with the experience of Microsoft information technology (IT) groups, customers, and partners. It provides guidance on how to structure IT operations teams to achieve greater efficiencies and synergies. This Microsoft white paper explains the core principles and components of the MOF Risk Model for operations. It is intended for all IT staff whose work involves operations and service management. It explains why risk management is increasingly important in operations, describes the risk model for operations, and illustrates its applicability to real-world operations risks. MOF service management functions service management function library overview This document introduces MOF service management functions (SMFs) and provides background information about their purpose and origin. SMFs provide operational guidance for Microsoft technologies and are a core part of MOF. SMF operations guides: changing quadrant SMF operations guides: operating quadrant SMF operations guides: supporting quadrant SMF operations guides: optimizing quadrant MOF operations management reviews The MOF Release Readiness review is one of the Process Model's four Operations Management Reviews (OMRs) and is the final checkpoint and approval step before deploying a release. |
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