training services

ITIL v3 training

ITIL v3 conversion

ITIL v3 foundation

ITIL v3 foundation bridging

ITIL v2 training

ITIL awareness

ITIL essentials

ITIL essentials (e-learning)

ITIL practitioner

- release & control

- support & restore

- problem management

- service level management

ITIL managers

ISO20000 training

ISO20000 awareness

ISO20000 for consultants

ISO20000 service quality management foundation

MOF training

MOF essentials

MOF essentials (e-learning)

MOF changing quadrant

service management in action business simulation

planning to implement service management

custom training

training services

Fox IT's training offerings help individual IT practitioners understand and apply IT service management concepts and practices.  We maintain a substantial catalog of accredited courses based on ITIL, ISO20000, and MOF best practice.

Courses are delivered by experienced consultants and many lead to recognized qualifications from EXIN, ISEB, APM Group, and the itSMF.

Introductory training offerings present the concepts, practices, and terms central to IT service management. Intermediate and advanced courses present ideas and techniques for implementing service management concepts and practices.

In addition to the packaged offerings above, we deliver custom presentations and workshops tailored to clients' specific needs and objectives.

public classes

Some training classes are available publicly.

public schedule»

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January 7, 2009 | terms of use | ©2009 Fox IT, LLC. All rights reserved.

ITIL® is a Registered Trade Mark and a Registered Community Trade Mark of the Office of Government Commerce and is Registered in the US Patent and Trademark Office.