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ITIL service management essentials e-learning
 ITIL Service Management Essentials e-Learning is an online, self-paced
course intended to introduce service management concepts and terms.
features
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Accessibility for up to 12 months via a web browser and Internet connection
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Coverage of all 11 ITIL components with interactive content and exercises
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Online access to coaching from experienced consultants
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Audio clips of real world examples illustrating service management concepts
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Interactive assignments and discover/recall questions
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A full glossary, accessible for anywhere in the course
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Mock exams to aid in preparation for the ITIL Foundation exam
 level
Introductory
prerequisites
none
course logistics and materials
- Available online for
twelve (12) months
- Includes a copy of the ITIL Pocket Guide
pricing
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Single 12 month license
Single 90 day license
Volume purchases
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USD$349
USD$225
contact us
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Mexico