MOF essentials

MOF Essentials is a two-day instructor-led course designed to expose students to the three key elements of the Microsoft Operations Framework:

  • The MOF Process Model

  • The MOF Team Model

  • The MOF Risk Model

duration

2 days

level

Introductory

prerequisites

While there are no specific prerequisites for this course, students are highly encouraged to have an understanding of ITIL. Ideally, it's recommended that students have obtained an ITIL Foundation certificate before taking this course.

examination

There is no Microsoft Certified Professional exam associated with this course.

course materials

Students will receive a course manual .

course syllabus

Module 1: Introduction to MOF

  • Challenges Facing IT Operations

  • Overview of MOF

Module 2: Building on ITIL

  • Overview of ITIL

  • How MOF Builds on ITIL

Module 3: MOF Process Model

  • Changing Quadrant

  • Operating Quadrant

  • Supporting Quadrant

  • Optimizing Quadrant

Module 4: MOF Team Model

  • Introduction to Team Model

  • MOF Team Model

  • MOF Team Role Clusters

Module 5: MOF Risk Model

  • Why MOF Embeds Risk Management

  • MOF Risk Management Process

Module 6: Course Summary

  • Review the major learning points for each module